Welcome to CasaNoste apartments

Covid-19 | Basic Action Plan

Dear guests, 

The National Public Health Organization and the Albanian Tourism Ministry have released the health protocols that are to be applied in all the touristic accommodations of the country for the safe reopening and operation in the aftermath of the Covid-19 pandemic. 

General Information 

CasaNoste stays up to date following the guidelines set by the National Public Health Organization. 

A doctor will be on call, responsible to act on the instructions of Public Health Organization for testing suspected cases of Covid-19. 

All staff members are trained on the practices for proper cleaning and disinfection against the virus and they follow all the recommended hygiene rules (frequent hand washing, avoiding handshakes, physical distancing, avoiding contact of hands with eyes, nose and mouth. 

Check In / Check Out

Staff is able to a) inform guests on the property’s rules and the new measures taken, b) provide useful information regarding health care providers (public and private hospitals and pharmacies) in the area and c) provide personal protective equipment (masks, gloves) when requested.


Antiseptic alcohol solution is always available , for customer use.


To maintain the social distancing measures (two meters distance from each another), all the furniture in public areas are arranged in such a way to keep the space open.


Queuing during check-in | check-out processes is avoided as much as possible by arranging specific appointments with the guests.


Credit or debit cards are recommended for payment of property costs (cash will be accepted only in exceptional cases) and the invoices will to be sent by email.


All room keys are disinfected after each check out and before the next check in.


Check-out and check-in are set at 11:00 the latest and at 15:00 the earliest, respectively, to ensure the proper preparation of the room for the guests’ arrival and safe stay.


Guests are advised to park their own vehicles by themselves .

Housekeeping

Meticulous cleaning as always and very particularly good room ventilation is taking place between stays.


The frequent cleaning of rooms during the stay of our guests is not recommended to reduce the contact with the housekeeping staff. The daily change of linens is also avoided and is carried out only upon the guests’ request in advance.


Shared multi-purpose items such as menus, magazines, etc. are removed from the rooms .


The daily opening of all the rooms’ windows and doors is suggested for natural ventilation.


The a/c systems in the rooms should be used by the guests only in exceptional cases.